At Mobaby Care Nigeria, we are committed to providing you with the highest quality natural baby care products and exceptional customer service. Our return and delivery policy is designed to ensure a seamless shopping experience for our valued customers.
Delivery Information:
Shipping Methods: We offer nationwide delivery across Nigeria via trusted courier services. Orders are processed and dispatched within 1-2 business days of purchase.
Delivery Times: Delivery times may vary depending on your location. Typically, orders are delivered within 3-5 business days for addresses within major cities and 5-7 business days for addresses in more remote areas.
Shipping Fees: All orders, whether domestic or international, are shipped via trusted courier services such as DHL Express, GIG, FEZ delivery or FedEx/RedStar, with tracking information provided for your convenience. Shipping fees are calculated based on the weight of your order, your location, and the delivery choice selected.
Order Tracking: Once your order has been dispatched, you will receive a tracking number via email or SMS, allowing you to track the status of your delivery online.
Delivery Address: Please ensure that your delivery address is accurate and complete to avoid any delays or issues with delivery. We are not responsible for delivery delays or failed deliveries due to incorrect address information provided by the customer.
If you need to make any changes to your delivery address or other order details, kindly contact us at orders@mobabycare.com, referencing your order number.
