FAQ

Leave in condition as the name implies is a conditioning cream that's left in the hair to provide extra moisture to the hair, protect it from damage, and help detangle the strands. It is not advised to be used daily as it can cause build up of product on hair strands.

Co-wash on the other hand, is made with surfactant (washing agent) hence the conditioning purpose is not to be left on for more than 30 minutes, which is best used after the hair has been clarified, shampooed or washed. This helps to immediately restore the hair moisture.

Depending on the issue, or products but it's best advised to continue use as all products are safe for continuous use.

Babies hair and scalp are quite fragile and need to produce the necessary nutrients needed to keep hair healthy until about 3 - 4 months. Also, the newborn kit is quite sufficient for the hair at this age ( Baby glow oil, Shea coco and Bar soap are a great starter for newborns hair care)

This is tribe and religion specific, it has nothing to do with Mobaby Care products.

Everyday use is encouraged for best and faster results.

It is specially made to be left on hair every other day for optimum result. It is not formulated to be rinsed out.

No. Over washing damages thriving hair strands and reeks the scalp off its natural oils, thereby promoting dryness, cradle cap, dandruff and other scalp infections. For newborn, wash every other day, from 1 month wash once a week.

Low Porosity Hair means your hair struggles to absorb not only water but the products you're lathering on to it. High porosity hair is the opposite, which allows water or products into the hair easily.

We have a vast range of ingredients but our core ingredients are plant and water based such as but not limited to shea butter, cocoa butter, mango butter , Aloe Vera, lavender, chamomile, calendula, coconut oil Sunflower oil, oats and other child loving plants.

No. Soaps, whether tear free or not are not encouraged to be used on baby's face.

All our product have equal priority but specially made to serve unequal purposes. The neem bar soap cause of its neem, Green tea and tea tree content serve antiseptic purpose to help combat tough skin conditions that mild soaps like the oat and honey soap can't solve. As they are made mild to condition, cleanse and repurchase the skins feel to be soft, shiny and supple.

Typically between 2 to 6 weeks depending on the result expected. The skin and hair regeneration in healthy babies and children happened between 22 and 28 days. However, it may take longer for some, due to other conditions such as weather, food, detergents, other products being used, medications etc.

Yes. It does. However, you need to reapply every 6 hours for 100% effectiveness, ensure the environment is clean and waterlogged free, ensure your child is well protected when sleeping at night.

Ultimately No. However, we have found that for children who play under the sun and sweat a lot , the Shea coco tends to promote skin darkening due to the excess oil residue it provide for skin topmost layer in conjunction with the sun. If you find this a reality, please choose the Mobaby moisturising Calming Lotion.

Depending on the timing of your order, location, product being ordered we rarely offer 24 hours delivery

We operate a cashless policy.

We do not offer this service. However, you can find a lost of stores near you with our products on their shelf for point of sale services.

Yes please check www.mobabycare.com/stockists

You do not need to send receipt via DM if you order on the website, confirmation is automated for website purchases.

No. The Snuggles liquid detergent is for both hand and machine wash. It is safe, and finely formulated for all washing purposes.